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Enhancing customer experience in evolving world of financial services

By utilising the wealth of data stored in a company's event logs, process mining helps businesses identify when and where a customer interacts with their company, says Liz Allen, head of automation at Ovations Technologies.

Ovations

2:30

Cisco

Sept 22, 2023

Cisco signals AI, security drive with $28bn Splunk buy

The venture is expected to strengthen Cisco’s software business and accelerate its transformation to more recurring revenue.

Faranani DocTec joins conversation at GovTech 2023

GovTech 2023 is organised and hosted by the State Information and Technology Agency.

Google's Bard chatbot gets connectivity upgrade

The updates give the generative AI chatbot access to Google apps, such as Gmail, YouTube, Docs and Drive.

Staff Writer

Data resilience readiness

ITWeb, in partnership with Veeam, is running a survey on data resilience readiness among businesses in Africa.

The survey aims to explore just how prepared these businesses are to recover from a ransomware or cyber attack, as well as the resources they have at their disposal to help them recover.

In this survey, we examine, among other things:

Does your organisation use backup data as an additional layer of defence to scan for indicators of compromise (IOCs), malware, or other threats?
Assuming a worst-case scenario where all systems are affected, how long would it take your organisation to restore full operations?
To what extent has your organisation integrated AI intelligence into its data protection strategies?

By completing the questionnaire, you stand a chance to win a Takealot or Amazon gift voucher to the value of R5 000.

The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.

Thank you for participating!