eBook: The KPIs top MSPs rely on for success

Social engineering attacks on employees outnumber attacks on software, says Microsoft.

Here are seven steps to a holistic security strategy to learn the strategies and best practices of CISOs that have made security the cornerstone of business success.

Six tips to reinvent your sales pitch.

Staying ahead of the evolving threat landscape.

Customer experience has to be at the epicentre of an organisation's DNA.

It is essential to understand the most important new trends and how they will impact your success.

Pricing a company's IT services must take into account its desired earnings margin, while still providing value to clients.

Contact centres need the agility to adapt to the new ways of customer engagement.

It is more important than ever to understand, nurture and manage your customers' experience along the continuum of their customer journey.

Over the next five years, global spending on managed services is expected to grow at an annual compounded rate of 11.3%.

Deliver AWS security that guards data everywhere and stops attacks in their tracks.