Track changes, monitor progress and ensure compliance with confidence with SigniFlow's enhanced audit trails and logs.
AI-driven analytics can help contact centres identify trends and patterns in customer behaviour, enabling them to tailor their services to meet specific needs.
Through a strategic collaboration with Falcorp and SnapLogic, GTC rapidly processed thousands of claims, automating workflows with efficiency, compliance and client engagement.
MoData is Africa’s sole supplier of TANGO, the online transaction processing engine.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
ConnectHub centralises information, facilitates collaboration and simplifies access to essential resources, says Regina Emmerich, engagement manager ADA at Decision Inc.
Three-layer AI architecture centrally manages storage devices, simplifies infrastructure O&M and improves efficiency, says Chen Wei, director of Huawei Southern Africa Enterprise ICT Marketing & Solution Sales.
Keyrus implemented a robust, hybrid-cloud-based reporting solution designed to optimise Bekmar’s existing data sources while providing scalability for the future.
Sage Intacct Consolidations Reporting with Auto-Eliminations allows organisations to consolidate hundreds of entities in minutes, says Rayburn Holdings.
Whether companies work in-office or remotely, online collaboration tools can bring colleagues and teams together and maintain sufficient productivity levels, says Santosh Naraidoo, product manager at SEACOM.
With conversational AI integrated into WhatsApp, companies can automate customer service, provide real-time information and even process transactions.
IBM's acquisition of Software AG's webMethods integration platform is a big moment for enterprise systems.