Poor service during Black Friday can damage trust, generate negative publicity and erode customer confidence.
South African organisations face growing pressure to achieve more with smaller budgets and fewer technical resources.
While automation and online tools will continue to grow, voice interactions remain central in markets where relationships drive business.
Aruba Central’s AI-driven analytics and automation give One80's support teams real-time visibility into what’s happening on your network.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Blindly following the technology, without thinking about local relevance and opportunity means Africa will fail to leverage AI opportunities.
The solution extends CyberArk’s identity security capabilities to secure AI-driven automation at enterprise scale.
As a certified Sage partner in SA, Bottomline IT helps businesses simplify workflows, improve accuracy and ensure compliance.
The true mission of AI-led innovation in South Africa should be an inclusive progress, not a spectacle.
Payroll processing has been automated, improving accuracy and saving time, while real-time legislative updates ensure Metronomic remains compliant.
The company uses artificial intelligence, machine learning and chatbots to boost operations, but sluggish electric vehicle demand continues to be a challenge.
Conversational ATS approach meets people where they already are, on the apps they use every day.
Passengers can monitor the progress of their baggage from hand over at the counter until it is loaded onto the aircraft.