Sasfin Bank has implemented nVisionIT`s Charisma, a South African-developed customer relationship management (CRM) system.
PPS together with Staffware have been nominated as a finalist for the 2003 GIGA Global Excellence in Workflow Award for innovation and excellence in workflow implementations in the Middle East and Africa regions.
Woolworths Financial Services has improved its customer service by outsourcing its document management and storage requirements to Metrofile.
A Cape-based document storage and retrieval system developer is looking for systems integrators.
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SourceCode Technology, developer of K2.net workflow and automation software, and 3fifteen, the Microsoft business development company in the Dimension Data group, have formalised their relationship.
Companies which aim to derive the maximum value out of their investments in enterprise resource planning (ERP) and customer relationship management (CRM) software need to integrate them with content management tools.
Spescom Software, through its partnership with CACI International, will provide the Leicester City Council with a site-wide licence for its eB software suite.
Prestasi Brokers has invested in a custom-built Remedy solution from AST ESM, which combines its workflow, customer relationship management and data warehousing business processes.
Business process automation is an always-evolving industry, with the software striving to keep up with business demands, says Rainer Gaier, MD of Ovations Technologies.
Document management and the legal consequences of the lack thereof could be extremely costly to companies of all sizes as legislation is increasingly demanding more accurate record-keeping.
Business and technology thought leaders will address the issues of Web services and business process management at a business conference entitled "Beyond the Bleeding Edge" in Cape Town next month.
Ovations Technologies` employees have become qualified in several aspects of FileNET systems, says the company.
Metrofile has implemented the TRIM electronic document and records management system at the National Student Financial Aid Scheme to improve its workflow.
