Voice is still the primary channel customers use when they need something resolved or when things go wrong, says Vanda Dickson, business development manager at Smartz Solutions.
The board of IHS Towers accepts an offer of $8.50 a share, in a transaction that would see MTN Group increase its shareholding to 100%.
AI voice automation surged globally in 2025, but in South Africa, uptake and performance has faltered, says Lloyd Matthew, founder and CEO of Untapped AI.
For professionals where time and expertise are their products and income generators, a missed appointment is a direct financial loss.
InfoReg demands answers from TransUnion, Experian on alleged hack
In this week's tech news roundup, In an ongoing case, the Information Regulator gave TransUnion and Experian 10 days to furnish it with details regarding allegations of a new data breach at the credit bureaus. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #infomationregulator #transunion News Links: https://www.itweb.co.za/content/GxwQDM1DxZw7lPVo https://www.itweb.co.za/content/WnpNgM216Ed7VrGd https://www.itweb.co.za/content/nWJadMbNB8aMbjO1 https://www.itweb.co.za/content/PmxVE7KEWl4qQY85 https://www.itweb.co.za/content/VgZeyvJlKYWMdjX9
Telkom’s Q3 results show strong data-led growth, with mobile subscribers surpassing 25 million and fibre revenue climbing 11% year-to-date.
JSE-listed Telkom announces the CEO’s retirement, saying Hasnain Motlekar will serve as acting chief executive, effective 1 March.
The 2026 State of the Nation Address highlighted intentions to use AI to fight illicit trade, among other tech plans, but commentators urge measurable implementation.
Samsung Z Fold 5 Unboxing and Hands On Review
The Samsung Z Fold 5 Unboxing, specs and review by ITWeb. Join us as we unbox, explore, and appreciate the Samsung's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #samsung #samsungzfold5
The mobile operator’s maiden results show solid execution, with data-driven growth and prepaid subscriber gains.
Innocent Mutimura has been appointed as country manager of Paratus Rwanda.
Connectivity in Africa is not just an engineering exercise. It is a socio-economic integration process, says Quadrupleplay.
The South African-founded global calling app announces a R22.3 million secondary investment led by its long-standing investor Havaíc.
Ookla’s latest findings show Sub-Saharan African countries lag leading nations in Middle East and Africa, except for SA.