Challenges that were resolved included dropped calls, long wait times and no customer context visibility for agents.
The DIMETRA Connect solution and the MXP660 TETRA radio are engineered to integrate broadband capabilities with traditional land mobile radio networks.
Smartz Solutions provides omnichannel communication solutions designed to unify back-office operations, communications and employee engagement.
The Act is dated and does not address the current environment, such as the evolving market that now includes OTT players, says a telco industry body.
InfoReg demands answers from TransUnion, Experian on alleged hack
In this week's tech news roundup, In an ongoing case, the Information Regulator gave TransUnion and Experian 10 days to furnish it with details regarding allegations of a new data breach at the credit bureaus. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #infomationregulator #transunion News Links: https://www.itweb.co.za/content/GxwQDM1DxZw7lPVo https://www.itweb.co.za/content/WnpNgM216Ed7VrGd https://www.itweb.co.za/content/nWJadMbNB8aMbjO1 https://www.itweb.co.za/content/PmxVE7KEWl4qQY85 https://www.itweb.co.za/content/VgZeyvJlKYWMdjX9
The banking tech company appoints the former MTN fintech and FNB Connect CEO as chief of payments partnerships.
Licensees are on track to ensure 50% of schools, clinics, hospitals and libraries are connected by 31 March 2025, says ICASA.
The state is committed to achieving wide-ranging internet access for all citizens, says communications minister Mondli Gungubele.
Samsung Z Fold 5 Unboxing and Hands On Review
The Samsung Z Fold 5 Unboxing, specs and review by ITWeb. Join us as we unbox, explore, and appreciate the Samsung's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #samsung #samsungzfold5
A concise contractual agreement with Nkosana Makate would have saved Vodacom costly court proceedings, lost time and an exorbitant payout, say legal experts.
The partners leverage emerging technologies at South African mines to boost connectivity, productivity and safety.
ZTE's FTTR solution provides the firefighters with seamless access to critical information and resources.
Friends of a Free Internet plans to picket at ICASA’s head office in Centurion on Friday, over high mobile data costs in South Africa.
Women’s fast adoption of mobile internet helped narrow the mobile internet gender gap from 19% in 2022 to 15% in 2023, says the GSMA.