Business Continuity Management
7 hours ago

Infinidat recognises Silicon Sky

The company was presented with the 2020 Partner of the Year award.


Arcserve Southern Africa announces affordable Microsoft Office 365 Protection

Arcserve pushes beyond backup-as-usual as it develops enterprise backup solutions that build a fortress around infrastructure and data, the company says.


Shared services are information powerhouses

Leveraging the power of digital transformation means getting the right information to the right people at the right time, to empower them to make informed business decisions.


Experts on Demand can help educational institutions

Experts on Demand can help with the sourcing of candidates and screening of applicants for positions at educational institutions across SA, says Theresa Ackerman, manager of operational excellence at T-Systems South Africa.


Dimension Data's Intelligent Workplace Report

As the world continues to adapt to the challenges of COVID-19, organisations must develop a more robust strategy to permanently provide for their distributed workforce, says Dimension Data.


Working from home vs returning to the office

Remote working, while a lifesaver during this trying time, is not the panacea we all once thought it would be, says Jaco Voigt, CEO of Catalytic.


Low-touch economy emphasises digital-first approach to business

The low-touch economy has escalated the need for further focus on improved customer experience, says Grant Phillips, CEO of e4.


DR plan boosts confidence in data availability, security

An effective disaster recovery plan ensures the business is able to bounce back from disruption with minimal downtime and minimal loss, says Johan Scheepers, country head at Commvault SA.


Achieving digital transformation via shared services

Pre-COVID, the perception was that some processes simply could not be performed remotely, but this assumption has been re-examined through a digital viewfinder.


White paper: How disruption can transform voice channels

The state of the world’s IVRs at the start of 2020 – and how disruption can drive positive change.

23 Nov

Vodacom network hit by downtime

The telco has identified and remedied a fault with a core network element at one of its sites that impacted data connectivity to certain customers.


How 2020’s events are transforming the business travel sector

At a recent virtual event, two Concur partners, Uber and Flight Centre, shared insights about the impact of the pandemic on their customers and operations.