Automation of business processes through AI can boost customer experience, says Verint’s McNeilage.
The Competition Commission found the proposed transaction is unlikely to result in substantial prevention or lessening of competition.
The fibre operator pilots a prepaid, uncapped internet product to bring fibre connectivity to more South Africans.
ITWeb, in partnership with MTN Business, is running a survey on ICT maturity to gain a clear, data-driven understanding of where SA businesses stand in terms of ICT maturity. The survey covers everything from infrastructure and cybersecurity to digital literacy and compliance.
To gather further insights into ICT maturity within respondent organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the value of R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
Gross losses from digital banking platforms escalated from R440 million in 2021 to R740.8 million in 2022, according to Sabric’s latest banking fraud statistics.
IoT is already delivering benefits in power saving – a top priority for many South African enterprises due to rising electricity costs and ESG goals.
The company deploys more than 20 000 batteries, 5 000 rectifiers and 900 generators to sites across the country.
Successful providers will assist with updating the International Mobile Telecoms roadmap and Radio Frequency Migration Plan.
The opening keynote will address the challenge of ‘leading through a digital maze’.
The Council for Scientific and Industrial Research appoints the former Vodacom Business and SAA boss as its chairperson.
The telecoms regulator gives operators until month-end to settle outstanding spectrum fees, to realise the full R14.4 billion raised from the “historic” auction process.
Embedding generative AI across all Workspace apps will enable users to write, organise and connect faster and more meaningfully.