Articles about generative artificial intelligence

NTT Data MEA appoints head of GenAI, industry advisory

The technology services provider names Asokan Moodley as head of GenAI and industry advisory for Middle East and Africa.

GenAI could unlock $10bn in Africa’s telecoms sector

Generative AI is set to create significant value across sectors, providing Africa with an opportunity to leapfrog other regions, says McKinsey.

ITWeb TV: Lawyers, defendants turn to GenAI as industry shifts

Generative AI is shaking up the legal industry, changing how legal work gets done, says tech law expert Nerushka Bowan.

CompTIA – State of Cybersecurity 2025

What lessons will businesses learn from the current conditions?

AI adoption: The real roadblocks and how to overcome them

Becoming AI-ready means developing robust data strategies, aligning infrastructure, empowering people and clarifying the vision.

Push for AI at the edge intensifies

2025 shapes up to be a year for a lot more edge artificial intelligence application, says Omdia’s Lian Jye Su.

GenAI gains below profitability expectations, say CEOs

While the majority of surveyed CEOs report seeing impact from the use of GenAI, profitability improvements is slightly below expectations.

Digital transformation, GenAI to propel SA’s IT services market

Growing cloud deployment will drive spending on IT services to R182 billion in 2028, as more local firms look to deploy emerging technologies, such as GenAI.

Contact centres turn to GenAI to resolve long-standing issues

GenAI overcomes barriers such as low customer satisfaction rates and long wait times, says Amdocs director Tom Byrd.

Appeal of affordable Android smartphones grows

Emerging markets snap up the low-cost devices, while premium markets start to embrace generative artificial intelligence smartphones, says IDC.

Beyond prompt engineering: Mastering problem formulation in AI

To optimise AI's performance, prompt engineering customises textual inputs using linguistic finesse and deep knowledge of specific AI tools.

SA sees rise in GenAI adoption, despite concerns

The use of generative AI increases among South African consumers, despite worries about privacy and ethics.