The support desk software generates and logs support tickets and tracks and manages them until they are resolved.
The firm introduces Ascent Trust, an ICT skills education-focused trust, as it drives its broad-based black economic empowerment initiatives.
The combination of predictive analytics and BI enables businesses to understand their current position and anticipate future trends, leading to enhanced decision-making.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
The award recognised In2IT's contributions and expertise in delivering innovative IP services to customers across Africa.
Artificial intelligence, while powerful in many aspects, struggles to match the human touch required in outbound sales.
The events of AFIIA Week play a pivotal role in shaping the future of internal audit on the African continent and on a global scale.
Digital communication may take multiple forms, but it’s a key ingredient in every business today.
The Kenyan cloud technology company has been acquired by Cape Atlas, where EnchaCloud, a cloud service provider from SA, holds a 50.1% stake.
An expired digital certificate on National Treasury’s tender advertisement platform sees the website classified as not secure.
As managed detection and response moves to the next level, GenAI makes it possible for security professionals to deal with future threats more effectively.
The ICT solutions provider names Yssel Swanepoel as its new GM of surveillance and analytics.