Cloud, AI and chatbots in the contact centre

Customer service has gone digital and with it customer expectations have changed, says 1Stream.

Mobile app development simplified

React Native is an incredible technology platform and most mobile app projects could use it successfully, says Nick Durrant, MD of Bluegrass Digital.

Apple App Store commissions under legal spotlight

Tuesday

The US Supreme Court takes up Apple's bid to escape a lawsuit accusing it of causing consumers to pay more than they should for apps.

Mustek appointed Apple B2B partner for SA

Monday

As an Apple B2B partner, Mustek's procurement and purchasing power of Apple products increases.

First commercial 5G rollouts in 2018: Ericsson

15 Jun

North America is expected to lead the uptake, with all major US operators planning to roll out 5G between late 2018 and mid-2019.

SA's MTN to offer mobile service in Namibia

14 Jun

Africa's biggest mobile telecoms firm, MTN Group, plans to launch a mobile service in Namibia in August.

Apple undercuts popular law-enforcement tool

14 Jun

Apple will change iPhone default settings to cut off communication through the USB port when the phone has not been unlocked in the past hour.

Africa's smartphone shipments down for second quarter

12 Jun

The continent's two biggest markets, Nigeria and South Africa, underperformed and posted quarter-on-quarter declines.

Arch Infinity Loyalty: a case study

A multi-tier plan was implemented when launching the Arch Retail rewards programme, offering unique sales promotions and aggressive pricing.

e4 debuts BondTracker

The mobile business app is designed to facilitate efficiency in tracking and communicating progress when registering a property.

Vodacom in new R17.5bn BEE deal

11 Jun

The Vodacom group announces what it says is the largest BEE transaction in the sector to date.

SA social activist outshines thousands as Obama fellow

Koketso Moeti returns from her meeting with the Obamas, as the only South African selected to participate in the Obama Foundation Fellows programme.

BlackBerry KEY2 stays true to original design

BlackBerry partner TCL Communication unveils the KEY2, a premium smartphone that keeps the physical keyboard.