The challenges of driving better customer experiences across marketing, sales and service
ITWeb Events spoke to Deon Scheepers, Genesys, about the challenges and future of CX.
FTTH and FTTB: What it means for your business
Fibre to the Home (FTTH) and Fibre to the Business (FTTB) are game changers, in that it means a lot more than just having a faster way to stream video services like Netflix and Showmax. This roundtable looks at how fibre will affect business and the country at large.
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