The new open road tolling system in Gauteng will launch next year, says the company.
The soccer tournament could permanently influence the way local service providers engage with clients.
Changing the corporate mindset is key to mobile computing success, says Digital Solutions Group.
Ixion InfoTech has benefited from business coaching, office facilities and access to fellow entrepreneurial minds.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The call centre and outsourcing company has opened an office in Cape Town.
ITWeb CX Summit Executive Dinner
The metropolitan sees outsourcing as a growth area, and is in talks with several US companies.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
The southafrica.net site is upgraded at the cost of R2.5 million, to better deliver information to consumers and travellers in SA.
In this World Wide Wrap: HP and Alcatel-Lucent partner for UC, Siemens upgrades UC for SMEs, and Consona unveils cloud-based CRM.
Companies should evaluate whether IP communications are a valid business choice.
ITWeb CX Summit 2025
The future of CX
During an executive breakfast, held on 19 April in partnership wit ITWeb, Verint shed light on predictive analytics in CX. Attendees also benefited from insights on emerging technologies that might empower consumers and businesses in the future #ITWebFutureCX #verint #customerexperience
The value of social networking in the workplace has finally been recognised through cloud computing.
Automating the call centre dialling method can result in a 90% productivity gain, says Spescom DataFusion.
The company will implement a full SAP Business One financial accounting and MRP software system.
Bytes Communications and Alcatel-Lucent have partnered for 21 years.