Internet proliferation leads to more people creating employment opportunities for themselves online, a study shows.
The High Court rules electronic signatures are valid in a case pitting vehicle loan provider Wesbank against a client.
Call Cabinet's Atmos call recording platform ensures compliance, provides universal storage options and captures calls securely on cellular networks.
Western Cape Provincial Parliament believes some or all of its data may have been leaked, after a cyber attack.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The JSE-listed fintech group’s drop in earnings was directly due to the expected credit loss provision raised, amounting to R70.8 million, for the loan.
The bank issues 425 980 smart IDs and passports applied for via the eHomeAffairs online portal.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
The South African Revenue Service brings on board three deputy commissioners, including one who will be dedicated to tech modernisation deliverables.
Various alternatives are being explored for the citizen engagement platform, amid the ongoing business rescue.
Cape Town-based Pargo says innovation has streamlined processes, including that of ‘reverse logistics’.
An ITWeb survey sponsored by NTT / Dimension Data examined the current trends related to multicloud.
The companies have partnered to bring a modern B2B2X engagement experience to the market.