As cloud platforms evolve, lasting value depends less on tools and more on continuity across partners and priorities.
The state signal distributor’s CEO calls for SA’s digital infrastructure to be strengthened, as the country enters a new digital era.
The digital bank is expanding its mall-based customer hubs, while accelerating AI-powered app development and product growth.
The long-serving Apple chief executive will be replaced by senior VP of hardware engineering John Ternus, effective 1 September.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The UK-based fintech firm looks to grow its local workforce to around 125 employees in two years, as it names the Mother City as its second major tech hub.
ITWeb CX Summit Executive Dinner
Successful SMEs use CRM software that helps them run the business better, not just manage a sales pipeline, says QuickEasy Software.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
AI, electric vehicle demand and Chinese brands are reshaping SA’s car market, driving disruption and competition, says AutoTrader.
South Africa’s economic province faces an estimated shortfall of 370 teachers in critical technology subjects.
The engine room for growth and scale lies in SMS integration, says Richard Simpson, MD of BulkSMS.
The Electoral Commission encourages citizens to use its online voter portal to register or update their details, as local government elections loom.
The appointment reflects Nexio's shift towards stronger customer alignment, integrated execution and sustainable growth, according to CEO Vaughn Naidoo.
The company invites black-owned SMEs in the service centre market to participate in its Equity Equivalent Investment Programme.