Share your views on the business use of generative AI and how you mitigate the risks associated with it.
Having an effective CRM in place is the smartest, most efficient and cost-effective way to offer an excellent customer service, says Bruce von Maltitz, CEO of 1Stream.
Intellinexus implemented Azure Synapse to ingest the data, with Azure Data Factory for the data science teams, allowing them to build models with Azure Machine Learning.
The tech giants release tools to identify synthetic images and combat AI-related discrimination for more responsible use.
A growing percentage of face biometric technology incorporates some form of liveness checks – such as wink and blink – to verify and authenticate customers.
Artificial intelligence will be a key business tool, and small and medium enterprises have to ensure they are in a position to use it.
ITWeb AI Summit 2025
Uncovering the true business value of AI
Chatbots are completely changing the landscape of contact centres, says 1Stream CEO Jed Hewson.
Wireless mesh networks are unique in their ability to provide consistent, reliable coverage across virtually any space.
The enterprise version of OpenAI’s ChatGPT generative artificial intelligence model targets large-scale businesses.
GIS-enabled weather data analysis and visualisation is transforming the insurance industry, says Brian Civin, chief sales and marketing officer at AfriGIS.
The company began life as an equipment supplier, but has evolved into a trusted solutions partner.
Qlik talks AI in data analytics at the 2023 QlikWorld Tour Johannesburg event.