The report found that the majority of organisations agree that improvements in CX (94%) and EX (93%) will directly affect their net profit.
Looking ahead, the company has invested in AI in order to embrace the next wave of technology.
The company will integrate IOT and edge to create what it says is the world's largest 'connected stadium' by setting up a digital twin of the race.
Companies toughen themselves by pursuing innovation, creating usable intelligence and thinking strategically, according to panellists at the ServiceNow Africa summit.
Companies are under growing pressure to keep pace with changes in the technologies and skills needed to stay ahead in business, say Infinetix and Dell Technologies.
While ChatGPT has game-changing capabilities, it is also amplifying threat actor toolkits, says David Hoelzer, fellow at The SANS Institute.
ITWeb AI Summit 2025
Uncovering the true business value of AI
A focus on future skills will enhance the BRICS Young Scientist Forum’s objectives, says the deputy higher education minister.
The new functionality offers embedded analytics, intelligent robotic process automation and leverages industry best practices, says Dimitri Denissiouk, MD at IBA South Africa.
The new IBM Cloud Carbon Calculator tracks greenhouse gas emissions across cloud services.
Automation and efficiency of the processes around people is the driver for business AI, says Tertius Zitzke, CEO of 4Sight.
The Invigilator app’s new low-data PC version will help fuel its expansion to developing markets, says the company.
Full stack observability is an independent platform that discovers and probes devices and applications across on-premises, branch, remote and cloud domains.