Retail Technology

Nebula boosts operations and cost management at a major SA bank

Using OneView, Nebula identified and optimised direct and indirect costs, and provided a detailed breakdown of the bank's entire infrastructure and related costs.


CX trends: The rise of extreme automation, edge computing

By 2030, 67% of engagements between brands and consumers will be completed by smart machines rather than the human agents of today - Futurum Research


Self-service coming to a store near you

Altron BMS has been accredited to install NCR self-checkout terminals at retailers, so customers can scan their items at self-service tills.

24 Oct

Audi sees uptick in vehicle sales, thanks to virtual reality

Audi experiences a steady increase in global vehicle sales, due to the introduction of its virtual reality-enabled Audi Customer Private Lounges.


SD-WAN: A boost for retailers’ digital transformation journey

SD-WAN supports the customisation required for innovative, tailored digital transformation solutions, says Hein Witte, specialised sales executive for telecoms services, T-Systems SA.

18 Oct

Understanding the new, augmented African consumer

As Africa becomes more urbanised, there are countless opportunities for retailers to cater to these new customers.


Ingram Micro confirms winding down SA operations

The ICT distributor expects to close its South African offices by 1 December after changing its operating model.

16 Oct

Addressing the retail data disconnect

When using data effectively, companies can really customise the customer experience, says Marcel Matodes, marketing platform lead at Google South Africa.

16 Oct

There is no life without technology

For South African consumers, technology is their connection to the rest of the world, according to research from Ipsos.

14 Oct

PayGate, Retail Capital target start-ups ahead of Black Friday

The local payment service provider teams up with Retail Capital to launch a short-term capital solution for online merchants.


Fujitsu, SAP team up

Fujitsu’s retail solution enabling the reduction of losses at the point of sale is now available directly from SAP as a Solution Extension.