Online marketplaces fight scams as fraudsters exploit COVID-19
Changing behaviours post-COVID-19: A retail challenge
The virus is reshaping the consumer goods industry in real-time, rapidly accelerating long-term underlying trends in the space of mere weeks and months.
Genie – WhatsApp “shop by appointment” platform for Africa
Genie.bot is an AI-based chatbot service launched for consumers to book a slot for a safe and comfortable shopping experience.
South Africa’s e-tailers cash in amid lockdown restrictions
A new study shows consumers are likely to increase their online engagement or e-commerce spending in the future as a result of the COVID-19 pandemic.
Naspers readies to weather COVID-19 storm with $22.1bn revenue
The company believes it is well-positioned to navigate the coronavirus uncertainty ahead after its revenue grew 23% for the year ended 31 March.