Insurers must shift from transactional interactions to personalised touch points that enhance the customer experience and build long-lasting relationships, says Annalie Terblanche, COO at SilverBridge.
CRM systems maintain cohesive collaboration even in the absence of face-to-face interactions, says Mark Annett, head of CRM sales and consulting at Camsoft Solutions.
The initiative is aimed at helping South African businesses fight cyber crime.
The partnership aims to enhance the resilience of Finland’s sports community against security and privacy risks.
Top business technology news | 13 - 18 June 2022
A summary of the top business technology stories shared by ITWeb between 13 -18 June 2022. Visit www.itweb.co.za for more news. #NewsVideo #youthday #Jobcreation
The solution features internet access, firewalls, VOIP telephony with Telviva One Essentials, regulatory compliant cloud-based call recording and robust expense management.
Infor CloudSuite Automotive to underpin Croatian start-up, which has recently secured €179.5 million EU funding for a new project to build autonomous EVs.
Companies should not wait until their customers have already left the building and revenues are down to focus on reinvention, says Accenture.
Top news headlines for 24 - 30 October
ITWeb shared a summary of the top business technology stories that ran between 24 October 2021 and 30 October 2021.
South African National Parks leads this week’s top tenders, with requests covering software, hardware and telecoms.
Mailprotector helps businesses safeguard their communication channels from phishing attacks, malware and other e-mail-based threats.
Marius van Vuuren has taken the pan-African telco to number three in the Zambia market.
Business data requires a trusted custodian, and the right partner must facilitate the ability to communicate, collaborate and transact.