In this World Wide Wrap: MS supports RFID, Fujitsu unveils RFID tags, and GAO rolls out RFID reader.
Fujitsu Services, UniNet Communications, Cisco and Microsoft SA will aid the Mangaung local municipality.
The initiative eliminates the silos between traditional contact centres, the Web and next-gen communication channels.
The two approaches feature complementary tools that increase business efficiency, says BCT Global director Sadiq Malik.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
In this World Wide Wrap: Contact centres unsure of standards, Scottish call centre jobs at risk, and Cisco picked to improve service.
In this World Wide Wrap: Oracle faces culture shock, open source index released, Windows seeks file system client, and open source for cost savings.
Smart retailers are investing in technology that automates labour and time-consuming elements, says Regan Atkins, MD of DigiPoS.
The company and its partners will help businesses reduce the cost of their document production processes.
In this World Wide Wrap: Microsoft cancels BI conference, BI summit supports SMEs, and intellectual property BI app updated.
In this World Wide Wrap: Avature updates CRM product, BPM facilitates healthcare compliance, and seamless integration for healthcare.
The company will handle the consolidation of the Serena Software partner network.
In an effort to grow its African operations, Global360 changes its business strategy.