There has been a growing recognition of the benefits of digital transformation in SA’s healthcare industry.
By delivering tailored solutions, a BPM platform can help companies overcome their unique challenges, optimise their processes and improve productivity.
The international human resources technology company establishes its regional headquarters in SA.
To integrate systems successfully, it is crucial to understand the data that needs to be transferred between the systems, says FlowCentric Technologies.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
This virtual assistant gives sales and customer service professionals personalised recommendations for customer interactions and proactive outreach.
The website offers customers and staff the ability to view the status of all jobs in real-time, giving them full transparency into the progress of their repair.
MICT SETA and UiPath unite to address the shortage of RPA skills in SA, introducing a national qualification.
In line with the Zondo Commission’s recommendations, the embattled power utility is banking on different technologies to arrest graft.
The next frontier in CX is delivering an effortless experience for customers, according to ServiceNow.
The need to digitise employee services and workflows across the enterprise is critical, says Freshworks.
How to implement an operational excellence plan that works for you.