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6:20

Debit order evolution

There is light at the end of the debit order tunnel in the form of technology that permits account-holders to authorise debit orders ahead of time, says Vaughn Hechter, client services head at NuPay.

6:40
Tuesday

Telcos and the SME opportunity

Telcos play a key supporting role in enabling SMEs to shift to a digital business model.

4:00

Three key things about mainframe access

A mainframe survey run by Micro Focus and ITWeb revealed 93% of respondents are concerned about high levels of user frustration owing to lack of operational efficiency.

7:20

Is SA lagging in 4IR?

South Africa still needs to skill the current workforce to embrace digitisation and the changing landscape.

3:50

SURVEY: SA lags in cloud adoption

Compared to EMEA, SA businesses have a relatively low uptake of cloud-based services.

6:20

SURVEY: The value that CX brings to the business

Over half of respondents felt that COVID-19 highlighted both strengths and weaknesses around CX within their organisation.

3:00

SURVEY: Contact centre agents struggled with productivity during COVID-19

ITWeb, in partnership with Freshworks, conducted a survey on the state of customer experience (CX) in South Africa.

1:20

Last chance to share your hybrid cloud views

A R2 500 voucher is up for grabs when you complete the ITWeb/IBM hybrid cloud survey.

1:30

Share your hybrid cloud views, stand a chance to win

A R2 500 voucher is up for grabs when you complete the ITWeb/IBM hybrid cloud survey.

4:30

Education during a pandemic

Renée Botha, Registrar at CTU Training Solutions, discusses some of the challenges education institutions face during the COVID-19 lockdown.

6:00
Feb 1, 2021

When debit orders go bad

Debit order abuse goes beyond rejected payments – and while technology has a role to play in ensuring that debit orders are honoured, so does consumer education.

4:00

Three steps to AppSec

The real first step in any application security programme within any organisation should be developer education.