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Alison Job

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Alison Job

Wednesday

Debit order evolution

There is light at the end of the debit order tunnel in the form of technology that permits account-holders to authorise debit orders ahead of time, says Vaughn Hechter, client services head at NuPay.

Tuesday

Telcos and the SME opportunity

Telcos play a key supporting role in enabling SMEs to shift to a digital business model.

Governance risk and compliance

Monday

Three key things about mainframe access

A mainframe survey run by Micro Focus and ITWeb revealed 93% of respondents are concerned about high levels of user frustration owing to lack of operational efficiency.

Training and e-Learning

Monday

Is SA lagging in 4IR?

South Africa still needs to skill the current workforce to embrace digitisation and the changing landscape.

ETS-Innovations

Enterprise Architecture

24 Feb

SURVEY: SA lags in cloud adoption

Compared to EMEA, SA businesses have a relatively low uptake of cloud-based services.

Data Management

24 Feb

SURVEY: The value that CX brings to the business

Over half of respondents felt that COVID-19 highlighted both strengths and weaknesses around CX within their organisation.

Customer Contact

24 Feb

SURVEY: Contact centre agents struggled with productivity during COVID-19

ITWeb, in partnership with Freshworks, conducted a survey on the state of customer experience (CX) in South Africa.

Cloud Computing

19 Feb

Last chance to share your hybrid cloud views

A R2 500 voucher is up for grabs when you complete the ITWeb/IBM hybrid cloud survey.

Data Management

12 Feb

Share your hybrid cloud views, stand a chance to win

A R2 500 voucher is up for grabs when you complete the ITWeb/IBM hybrid cloud survey.

Training and e-Learning

12 Feb

Education during a pandemic

Renée Botha, Registrar at CTU Training Solutions, discusses some of the challenges education institutions face during the COVID-19 lockdown.

CTU Training Solutions Pty Ltd

Feb 1, 2021

When debit orders go bad

Debit order abuse goes beyond rejected payments – and while technology has a role to play in ensuring that debit orders are honoured, so does consumer education.

Software Development and Testing

Jan 26, 2021

Three steps to AppSec

The real first step in any application security programme within any organisation should be developer education.