Articles about financial services

The new COO playbook: Balancing speed, compliance and customer experience

Lessons from financial services on designing instant, compliant experiences that keep fraud and friction in check.

SA’s financial services sector at a crossroads

Research reveals institutions remain vulnerable due to fragmented strategies, outdated frameworks and a compliance-over-culture market.

SA banks shift from identity to intent to tackle evolving GenAI fraud

By combining behavioural analytics, cross-channel visibility, and industry collaboration, banks can stay ahead of constantly shifting AI-powered threats.

FNB CEO lauds digital customer growth

The big-four bank’s digitally-active customers grow to 7.78 million, as the financial services reaches the 10 million customer mark.

Visa makes SA gateway for its first Africa data centre

The global payments company launches its first local data centre, which is part of a R1 billion investment, as Africa remains its growth engine.

Vodacom revenue hits R40bn on strong Q1 growth

South Africa’s biggest mobile network operator reports a strong financial performance for the first quarter, with group revenue rising 10.6%.

Vodacom earmarks R20bn capex spend on infrastructure

SA’s biggest mobile network operator expects to spend more than R20 billion in capital expenditure on infrastructure in the new financial year.

Secrets of successful CFOs

Driving innovation and efficiency in financial services.

CRM an optimal solution for financial services

A CRM allows advisors to maintain detailed client profiles, including financial history, risk tolerance and personal milestones.

VIDEO: Under the hood of the JSE’s data marketplace

ITWeb caught up with the JSE’s Mark Randall to find out more about what the bourse’s cloud-based marketplace offers and where it’s going in the future.

Why financial services needs software escrow for AI-driven solutions

Software escrow enables financial services companies to keep their AI-driven systems running smoothly, regardless of the third-party provider’s future.

Modernising Hadoop Data Platform: Hybrid cloud in financial services

The cloudandthings.io team assisted a banking client to migrate its Hadoop Distributed File System storage to S3-compatible storage.