The future of outsourcing will not be determined by labour cost alone, says Zandile Myeni, growth and marketing executive, SoluGrowth.
The Eastern Cape province looks to solidify itself as a key contender in the business process outsourcing sector.
Global call centre company TP Group pledges a R145 million investment to boost SA’s business process outsourcing industry.
The city eyes hundreds of new call centre jobs for locals, as a second call centre investment takes shape in Mitchells Plain.
Another large call centre dials up in Cape Town
In this week's tech news roundup, The City of Cape Town this week welcomed international business process outsourcing (BPO) firm TP Group (formerly Teleperformance), as it opened its newest call centre in the Mother City. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #MTN #Telecoms News Links: https://www.itweb.co.za/article/tech-skills-mismatch-debilitates-sas-public-service/PmxVE7KEm6zqQY85 https://www.itweb.co.za/article/business-leadership-sa-decries-politicisation-of-sita-issues/WnpNgq21xJ4MVrGd https://www.itweb.co.za/article/bank-zero-charts-path-to-break-even-in-two-years/o1Jr5qxPkzoqKdWL https://www.itweb.co.za/article/electric-vehicles-accelerate-sas-public-transport-modernisation/P3gQ2qGAn3N7nRD1 https://www.itweb.co.za/article/another-large-call-centre-dials-up-in-cape-town/DZQ58MV89ZdvzXy2 Please remember to
South Africa’s global business services sector created over 14 000 new jobs in the space of nine months in 2024.
The country’s global business services sector to see rapid growth amid tough global economy, says BPESA.
Cape Town’s business process outsourcing sector now employs 90 000 people, after adding more than 10 000 local jobs in one year.
SA’s business process outsourcing sector helped create 6 018 new jobs countrywide between October and December 2023.
Minister Ebrahim Patel reveals the state’s financial push to support the burgeoning business process outsourcing sector, amid rising artificial intelligence fears.
Officials position the city as a global site for offshore call centres, amid growing interest from the UK and US.
The city plans to train another 1 000 young people over the next few months through its Afterschools BPO programme.
Business process outsourcing firm CCI South Africa plans to add a further 2 500 jobs, doubling the number of career opportunities it has already created in 2023.