Articles about Massmart

Serious about service: How Game and Makro are redefining customer care

Game and Makro leverage the Call for Assistance system from Service Systems.

Agentic AI to amplify e-commerce’s economic force

Leveraging advanced AI technologies is increasingly supercharging online marketplaces by driving liquidity and efficiency, and enabling more repeat purchases.

Amazon.co.za sees online shopping growth

The e-commerce giant sees thousands of new customers shop on the store every week, as it onboards a multitude of independent sellers.

Takealot extends PS5 Cyber Monday deal after huge demand

The original Sony PlayStation 5 Cyber Monday coupons on Takealot were snapped up in under 60 seconds.

Massmart appoints new head of e-commerce

Srividya Pandya has been appointed as senior VP for group e-commerce at Massmart, owner of Makro, Game and Builders.

Makro deploys Walmart tech for same-day deliveries

The retail giant implements Walmart’s Global Integrated Fulfilment software to process higher volumes of online orders.

New e-commerce head to drive Massmart's online growth

As VP of group e-commerce, Thembani Biyam is tasked with accelerating Massmart's online growth.

SA’s online Black Friday sales on track for bumper year

PayFast’s online real-time dashboard shows the largest single basket value spent by an online shopper is R284 625 this Black Friday, so far.

Massmart’s tech overhaul sees Game, Makro boost digital sales

The company’s mobile-first strategy sees Game double its website sales, while Makro’s shopping app triples its liquor sales.

Bob vows competitive shock for Takealot, Amazon

Bob Group says it has a few tricks to upset the market dominated by Takealot, Amazon and Massmart.

OneCart ramps up expansion plans after Massmart acquisition

The on-demand multi-retailer marketplace sees growth, as it prepares to increase its retailer partnerships.

VodaPay Super App boosts Massmart e-commerce strategy

The retailer says the VodaPay Super App has helped its online sales push, with its e-commerce strategy now paying off for the retail group.