In this World Wide Wrap: Contact centres to turn libraries, PTCL upgrades contact centres, and 2011 promising for contact centres.
Enterprises should only go to the big players if open source is unable to deliver, says Ovum.
In this World Wide Wrap: HP, Microsoft partner for SME's, Jaspersoft avails web apps suite, and ABB acquires Obvient Strategies.
In this World Wide Wrap: MS brings OneNote to iPhone, Oc'e broadens portfolio with Canon range, and Arvato gets first UK customer.
In this World Wide Wrap: Actifio unveils new Partner Program, WiFiRanger avails continuity router, and MNP and Omnica invade USA.
The company has prepared a number of printing solutions to be integrated with its devices based on the extensible Open Architecture platform. [Local rep: Taropa]
In this World Wide Wrap: Ubuntu Linux goes to the cloud IBM refigures “system of systems", and Red Hat updates RHEL 5.
In this World Wide Wrap: Pension body to deploy Oracle suite, Plimus' Perfecto Mobile goes live, and Malaysia sees first virtual digital mall.
In this World Wide Wrap: Data protection spend sees upswing, NetApp snaps up Akorri, and NephoScale rolls out IaaS platform.
In this World Wide Wrap: BI to go mobile: Gartner, BI key to greater mobility, and Jaspersoft intros consumer Web to BI.
In this World Wide Wrap: Imation boosts SME storage platform, Omnitech buys Avensus Netherland, and Etisalat secures Managed WAN sites.
In this World Wide Wrap: Blood pressure app for iPhone; IBM, Premier reveal partnership; and caregivers benefit from social network.
2011 will show display marketing mirroring what is search in practice, Greenlight predicts.