How analytics can help businesses survive the pandemic
The COVID-19 crisis has significantly impacted on businesses across the spectrum. Applying analytics can help such companies reduce costs, identify new opportunities and improve their bottom lines.
Why your measures of success may lead to your failure
Publish metrics that mean something and contribute to business results. Or don’t publish at all, says Terry White, Netsurit executive consultant.
DataOps delivers insights at the speed of business
DataOps seeks to reduce the end-to-end time of data analytics, speeding up the time for the delivery of high-value, real-time insights for decision-makers.
Enghouse Interactive releases Proteus Call Accounting for Microsoft Teams
The call analytics application helps businesses in their migration planning and ongoing management of call activity on Microsoft Teams.