White paper: Enhance relationship-based selling techniques with AI

UK-based enterprise performance management specialist, Copperman Consulting, will be integrated into the Decision Inc. brand.

Businesses that procrastinate over software and hardware updates, open themselves up to vulnerabilities, says Microsoft.

With today's lightning-fast pace of change, the customer experience will become truly on-demand, says Microsoft.

IOT provides in-depth metrics about customers and behaviour, with the potential to exploit this information using data analysts and visualisation software, says Kabelo Ngwane, customer success manager at CRS Technologies.

Cloud computing can help to bring a contact centre's data to one place, says Elingo's Karl Reed.

The Exabeam Security Management Platform gives security operations teams a single security management and operations platform.

By applying analytics to data, decision-makers can swiftly access insights to help them make the right choices, says Andy Coussins, senior VP and head of sales, international, Epicor Software.

In the mobile-first environment, the natural next step is the adoption of intelligent edge solutions to meet consumer demands for instant service and satisfaction, says Basha Pillay, executive head: Cloud and Collaboration at Internet Solutions.

The Datapult solution improves time-to-market and curtails the costs involved when preparing data for analysis, mining, machine learning and reporting.

Silo has appointed Synergy to redesign its BI Qlikview model and create a robust and dynamic method of automating the production of presentations.

The SAP data specialist says data and business intelligence have a symbiotic relationship.