The SA Social Security Agency says its in-house contact centre is struggling to cope, due to limited human capacity and tech.
Joshua Mills is tasked with helping the software firm to attract and retain quality skills in the ICT sector.
The CRM Team recently staged an AI Roadshow Series across the country, in partnership with BUI.
MCi’s Direct Hire eRecruitment software onboarded close to 200 new clients in the past year.
The BCX Alibaba Cloud hackathon aimed to harness the power of AI to tackle pressing societal challenges in Africa.
The local telco will provide internet of things services through its renewed partnership with UK-headquartered Eseye.
Landie Uys sets her sights on a renewed focus for Tarsus On Demand’s partner ecosystem, as it bolsters its products and services.
Software as a service delivered through the cloud may be impacted by unforeseen catastrophes. Is it time to insist on a force majeure clause in such contracts?
The company was named a leader in the 2023 Gartner Magic Quadrant for Enterprise Backup and Recovery Software Solutions.
SecOps teams are overwhelmed by the quantity of signals they must analyse, says Emil Henrico, CEO at iSSC Group.
The East London Industrial Development Zone is expanding its ICT service offerings.