With QuickEasy BOS, CRM forms part of the wider business system, so customer records connect to quotes, orders, inventory, production, customer service, accounting and reporting.
South African universities are ditching or de-emphasising AI detection tools over accuracy concerns, turning instead to assessment redesign and academic judgment.
BPO and credit-lifecycle management company Nutun launches its new AI Lab in Johannesburg.
The AI governance platform is expanding to Android and Huawei devices as it sets its sights on international clients.
The partnership is effective immediately, with LabourGenie.net now offering Factorial solutions throughout southern Africa.
Flipware targets greater government transparency through AI-driven project oversight, automated auditing and accountability controls.
Despite ongoing shortages of experienced IT professionals, Pnet sees strong entry-level hiring in SA’s tech field.
The message from Salesforce's Agentforce World Tour in Johannesburg was that technology and people may power transformation, but ecosystems make it scale.
Audiovisual systems are one of the most overlooked attack surfaces in enterprise cyber security.
iOCO SBT’s DIMPL Digital Identity Management Platform, built on ROC, offers security and data sovereignty with AI-enabled capabilities, says Robert Falkner, sales manager at iOCO SBT.
Chief information officers have to get to grips with three specific ICT crises as they chart a digital future, advises Dr Andile Ngcaba.
OS Lab and ChildSafe.dev deploy AI-powered RoseShield to protect South African children from online threats.