Infor appoints Kerry Koutsikos as GM, VP for MEA region
InfoReg sounds alarm over POPIA non-compliance, breaches
The Information Regulator reveals it recorded over 330 reports of security compromises since July 2021.
Capitalising on the cloud in the hybrid work era
Ultimately, customers want two things from the cloud: clear outcomes and simple interactions.
A journey to global success
How Silversoft became Deltek’s International Partner of the Year for the fifth year running.
ZTE awarded Best Data Centre Connect Vendor at NGON&DCI World 2022
NGON&DCI, held in Barcelona this year, is an important event in the optical networking field.
Digital insurance solutions cater for the modern consumer
The digitisation of the insurance process means insurers are using dynamic data to offer customers personalised premiums and products, says Dr Nolwandle Mgoqi, chief executive for long-term and short-term insurance at Standard Bank.
Hybrid work set to become mainstream
In a recent study conducted by Gartner, hybrid work is here to stay, but are businesses ready?
Cape Town adds WhatsApp to support customers
The city’s residents can now log water-related queries and request assistance via the popular messaging service.
Online shopping captures SA’s kasi economy
Township consumers lean into e-commerce, which shows exponential growth in the first half of this year.
The 100-day journey to project success
User adoption monitoring and user encouragement should continue for 100 days after a new implementation in order to drive employee acceptance.
First Group Management untangles communication complexity with Genesys solution
Since migrating to Genesys Cloud with Pivotal Data, First Group Management has nearly doubled its contact centre operation.
Hearing the digital voice of the customer
With advanced digital voice of the customer approaches, companies can adapt to the changing needs of the customer, says Shikesh Lalbahadur, head of digital at Quality Connect.