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3:30

Applications for govt’s R350 social relief grant strictly online

Minister Lindiwe Zulu confirms the South African Social Security Agency will open online applications for government’s special COVID-19 grant on 6 August.

4:50

What can WhatsApp Business API do?

The platform adds value to your customers with automated templates that can send appointment reminders, verification codes, order confirmations and shipping or delivery alerts.

1:30
Yesterday

Freshworks brings biggest digital-first CX summit to SA and MEA

RE:SOLVE sessions will address trending topics such as contactless customer service with AI chatbots and getting started with messaging apps.

0:40
Wednesday

White paper: The role of conversation analytics in creating the next-gen CIO

How CIOs can transform their business by equipping departments enterprise-wide with customer data.

0:50
Tuesday

White paper: Data virtualisation: The missing link to data success

One of the key challenges of FMCG companies is in having visibility across a complex, global supply chain.

1:50

UIF’s ICT-enabled bus brings services on wheels to North West

The Unemployment Insurance Fund in the North West readies to deploy an ICT-equipped bus to provide services to citizens in remote areas.

0:40

White paper: Biometrics for telecoms

Improving customer authentication and fraud prevention.

3:30

LoyaltyPlus helps carry the cargo load

The LoyaltyPlus Frequent Freighter solution gives airlines the ability to incentivise and engage with cargo agents and freight forwarders.

1:30

Standard Bank’s Instant Money tops 50k access points

The big-four bank’s digital wallet is now available at about 50 000 access points in SA, boosted by spaza shops and informal market partnerships.

2:20

Introducing My Homewrxs – SA’s first demand-based property platform

The buyer/tenant of the future wants convenience, access to advanced insights and real value.

2:20

Standard Bank bolsters chatbot with insurance claims function

The big-four bank enables insurance cover and claims capability via its WhatsApp-based chatbot. 

2:00
28 Jul

Clients embrace digital banking but still want human interaction

While customers prefer to bank digitally, they still crave a human connection when it matters, a global banking survey finds.