Unified Communications

Change of leadership at Euphoria Telecom

John Woollam and Nic Laschinger take over the management of the business.

5 Feb

Quadient partners with Beehive

Customer communications management solution provider Quadient has announced that Beehive Online Solutions has become its first partner in South Africa.


SkyGroup adds Yealink's voice, video devices for MS Teams

The new range simplifies transition from Skype for Business to Microsoft Teams, says the distributor.

30 Jan

Konftel debuts video conferencing packages

A single USB cable, called One Cable Connection, connects up the speakerphone, the conference cam and the room's screen for meetings.

29 Jan

Apple takes Group FaceTime offline amid viral bug furore

The company has taken Group FaceTime offline in an attempt to address a bug which allows users to eavesdrop on others.

25 Jan

Emerging tech allows call centres to right-size, upskill

FatPipe Network, which runs large contact centres in the US and India, says implementing new technologies will not lead to firing agents.

25 Jan

Avaya now integrates with Slack app

The unified communications provider will add a virtual assistant for chat app Slack to its collaboration software.


Nology introduces Yealink CP930W Cordless DECT Conference Phone

The CP930W connects to the Yealink W60B base station, and is now available in SA.

23 Jan

Avaya wants 25% of its revenue from cloud by 2021

The global unified comms provider releases private cloud solutions that it hopes will accelerate its cloud business and double cloud revenue within two years.

23 Jan

Avaya remains committed to South Africa

Its business in the country strengthened over the last year, as more local enterprises made progress in their digital transformation journeys, says Avaya.

22 Jan

Avaya unveils simplified branding for solutions portfolio

The unified communications company renames products in its solutions portfolio to help customers seamlessly migrate communications to the cloud.