Unified Communications
15 Jan

ICASA blames Cell C litigation for ongoing number porting scams

The latest unauthorised ports could have been avoided if the regulations were not held back by Cell C litigation, says ICASA.


Yealink introduces DECT IP Multi-Cell System

The handset has certified by Far South Networks to offer an affordable roaming solution to the SME market sector.

Dec 12, 2019

Cloud, AI and RPA – call centres in 2020

The line between call centres and functions like finance, sales and support is blurring as companies use cross-functional experience to enhance customer service, says Ian Goss-Ross, chief executive officer of Elingo.


Headset Solutions introduces rental program

With flexible terms of up to 36 months to pay, this in-house offer from Headset Solutions will allow you to effectively manage your cashflow.

Nov 21, 2019

Far South Networks’ Com.X10 provides connectivity and enhanced telecoms services to Gagasi FM

Not only does Com.X10 provide clear and reliable communication for Gagasi FM's listeners, it also delivers VOIP, enhanced PBX services and backup lines.

Nov 20, 2019

SA sees uptick in flexible workspaces

Anchored by technology, there is an increase in flexible office space and co-working locations, says Regus.

Nov 18, 2019

Huge Group, MTN enter telephony services pact

Under the deal, MTN will provide additional telecommunications services to the Huge Group of companies.

Nov 14, 2019

Rates clearance certificate process improved by digitilisation

Transfer attorneys can log on to the e4 Web site, choose from a wide range of councils and electronically submit their application.

Nov 13, 2019

Liquid Telecom announces direct land-based fibre link connecting East to West Africa via DRC

This means more African cities, communities and businesses will have access to reliable and faster Internet connections, bringing proven economic and social benefits.

Nov 5, 2019

Managing the mobile sprawl: Finding solutions

Companies must be proactive in monitoring the growing mobile estate, especially as carrier billing practices are not exactly designed to be customer-friendly.


Life Healthcare adopts tech to improve critical services

The hospital group adopts a locally-developed care coordination and messaging platform across 12 of its hospitals.

Oct 29, 2019

Managing the mobile sprawl: Data challenges

While voice remains an important part of human communication, data consumption has been skyrocketing in companies.