Breakout strategies for those trapped in ‘comfort prison’
Increase productivity of your remote contact centre with workforce management
Enghouse Interactive’s WFM solution forecasts and schedules the work of contact centre staff on a platform designed to increase agent retention and productivity.
Free virtual course on offer for unemployed HR professionals
PaySpace offers unemployed HR professionals a free10-day payroll and HR software online course as part of the PaySpace HERO initiative.
UIF looks to updated databases to strengthen payment controls
The Unemployment Insurance Fund partners with other government entities to create an updated database for Temporary Employer/Employee Relief Scheme payments.