MICT SETA and UiPath unite to address the shortage of RPA skills in SA, introducing a national qualification.
In line with the Zondo Commission’s recommendations, the embattled power utility is banking on different technologies to arrest graft.
The next frontier in CX is delivering an effortless experience for customers, according to ServiceNow.
The need to digitise employee services and workflows across the enterprise is critical, says Freshworks.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
How to implement an operational excellence plan that works for you.
Predictive AIOps intelligently predicts and automatically remediates issues, says ServiceNow.
Setting a goal for three-five years’ time that is quite generic, but still measurable, works well, says Birgit Smythe, MD at Envisage Solutions.
A good CRM system improves process flows and customer journeys, says Schutte Venter, sales director at Fusion Software.
Keyrus helped Distell to set up the reporting and analysis as it transitioned to Tableau in the areas of planning, production, sales and deliveries.
After some initial challenges, the DebiCheck payment platform is starting to show signs of maturity, says Altron FinTech.
When planning production schedules around load-shedding, be proactive, plan ahead and have a flexible production schedule, says Kemtek.
Effective workflows offer a bird’s eye view of every step of the data collection, storage and disposal process, says Greg Griffith, senior product manager at Kyocera Document Solutions South Africa.