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Cloud, AI and chatbots in the contact centre

Customer service has gone digital and with it customer expectations have changed, says 1Stream.

AWS CloudFront expands to South Africa

The Johannesburg location is the group's first point of presence on the African continent.

Secure backup crucial for effective data management


Cloud backup solutions protect data spread across multiple sites, servers or machines, and can be centrally managed, says Redstor.

Cloud and the evolution of the data centre

Digital transformation is shaping the DC, says Microsoft's Asif Valley, who will be speaking at the ITWeb Data Centre Summit on 10 July.

Local council gets backup help with Azure


UK's Somerset County Council replaced its backup and recovery technologies with a hybrid cloud solution from Microsoft.

The data culture priority

Finding common ground between risk analysis and data culture.

Increase in petrol price fuels cloud PBX talk

One tank of petrol could cost you more than the monthly rental of the Wanatel Cloud PBX used in your office.