Articles about Nedbank

Africa’s CX ecosystem should embrace a future with artificial emotional intelligence

The continent shows interest in the global AI game, but it needs to step up with content generation, agentic AI and business systems to strengthen CX, says expert.

Global CX pundit to present at ITWeb CX Summit 2025

Qaalfa Dibeehi, managing partner at Human2outcome, is confirmed as the keynote presenter at the ITWeb CX Summit, taking place on 24 July.

Volatile geopolitical conditions open markets to rampant cyber crime

Chaos amid volatile geopolitics and uncertainty play into the hands of cyber criminals.

CISOs look to deputies, business-wide culture change to mitigate risk

CISOs across the board are feeling overwhelmed in the face of increasingly sophisticated cyber attacks.

Nedbank fends off R7.5bn in cyber fraud attempts

In 2024, the bank prevented account application cyber fraud attempts worth over R7.5 billion, through its fraud risk management strategy.

NTT Data MEA appoints head of GenAI, industry advisory

The technology services provider names Asokan Moodley as head of GenAI and industry advisory for Middle East and Africa.

Case study: Nedbank increases breadth, depth of its cyber security assessments with Cymulate

The Nedbank cyber security team wanted to replace its manual, resource-heavy cyber security processes to improve its protection from the latest active threats.

PayShap prompts SA banks to cut instant payment charges

Local banks have reduced their own charges for instant transfers so that the charges are the same as that of PayShap.

Nedbank in AI push after completing R11.7bn IT refresh project

The big-four bank completes its nine-year “Managed Evolution” IT modernisation, and will continue investing in emerging technologies, such as AI and GenAI.

SAS examines how AI can be leveraged for financial inclusion at Executive Forum

SAS hosted an exclusive forum to explore how AI and data analytics can transform the banking sector.

Local banks expect bumper Black Friday online sales

SA’s improved economic landscape and growing customer confidence in online shopping will boost Black Friday weekend online sales, say banks.

Nedbank targets year-end to complete R9bn IT project

The bank’s technology platform, delivered through the Managed Evolution programme, has now reached 95% completion.