Articles about generative AI

Absa’s AI chatbot reaches 1.6m users

The big-four bank reveals its AI-based chatbot handles over 100 000 queries per month from 1.6 million users.

AI: An agent for change

Even as the workforce grapples with AI anxiety, that very technology can help solve the issue of traditional IT adoption and change management.

AI adoption exposes higher education policy gaps

Vaal University of Technology research finds AI adoption among lecturers and students outpaces institutional policies and ethical safeguards.

Standard Bank transitions to AI-enabled organisation

The bank scales AI across relationship management, payments and lending, while investing in governance, skills and infrastructure.

Bolt brings ChatGPT ride requests to SA

Bolt adds conversational AI to ride-hailing, with a ChatGPT integration now available to South African customers.

Nedbank’s AI strategy unlocks R375m in value

The bank’s Intelligent Hyper Automation strategy generates R375 million annualised value as it accelerates its digital transformation.

UCT Online High School taps AI for personalised learning

AI helps the digital school to improve learner support, streamline teaching and prepare for more personalised education experiences.

Standard Bank’s BCB unit CIO unpacks key priorities

The big-four bank’s business and commercial banking unit prioritises data and AI, as it looks to improve operational processes.

Video: African nations on cusp of stablecoin revolution

Stablecoins will have a transformational outcome for Africa’s financial services ecosystem, says Visa’s Michael Berner.

IBM Power focuses on your business, not just your IT

How IBM’s Power11 platform is designed to handle maintenance, security and AI – automatically and at scale.

TikTok tests AI-generated spam detection in SA

The social media platform rolls out new AI transparency tools and education initiatives for South African users.

CASA Software brings AI-powered data transformation to SA market

Automic Automation by Broadcom helps companies co-ordinate IT workloads, applications and business processes across on-premises, hybrid and multicloud environments.