Enterprise AI experimentation has become a form of avoidance as it is now becoming an excuse to postpone the decisions that actually matter.
AI has already altered dispute resolution worldwide. The question is where assistance ends and adjudication begins.
The bank goes beyond AI experimentation by tracking and assessing how deployments affect revenue, costs, fraud losses and employee workflows.
The content watchdog approves an AI strategy targeting content monitoring and classification, to better scrutinise online content and video-on-demand streaming platforms.
South Africa’s Information Regulator was established nearly a decade ago, but the data environment it oversees has changed significantly, says chairperson advocate Pansy Tlakula.
Token prices are falling; enterprise AI bills are not. For South African business, a currency problem no global report mentions makes the gap worse.
SolarWinds’ new State of ITSM Report suggests that AI isn’t shrinking the work as much as reshaping it, says Sean Sebring, solutions engineer manager for IT service management at SolarWinds.
DVT’s Insights session will explore how token usage influences AI cost, performance and governance as enterprises scale generative AI.
Cell C's R12.6bn Turnaround | ITWeb Tech Headlines | 17-22 August 2026
These are the stories making headlines on ITWeb this week. Cell C added 1.3 million subscribers and cut net debt by 64% in its first full year as a JSE-listed company, with group revenue climbing to R12.64 billion. Meanwhile, Standard Bank is shifting from just using AI tools to becoming a fully AI-enabled organisation, with more than 39 000 staff, 72% of its workforce, now active generative AI users.
The big-four bank reveals its AI-based chatbot handles over 100 000 queries per month from 1.6 million users.
Even as the workforce grapples with AI anxiety, that very technology can help solve the issue of traditional IT adoption and change management.
Vaal University of Technology research finds AI adoption among lecturers and students outpaces institutional policies and ethical safeguards.
The bank scales AI across relationship management, payments and lending, while investing in governance, skills and infrastructure.
Cyber security in an age of Generative AI
ChatGPT and other Generative AI has found its way into workplaces in a matter of months. KnowBe4, in partnership with ITWeb, undertook a groundbreaking survey to understand the state of Generative AI adoption in South Africa and the new risks that this technology presents. Anna Collard, SVP of content strategy and evangelist for KnowBe4 Africa, addressed the results during a webinar hosted on 7 December. #KnowBe4GenerativeAI #knowbe4 #genai
The power of AI analytics
AI is transforming the realm of data analytics, helping extract valuable insights from massive datasets and empowering employees across the organisation to become ‘citizen data analysts’. ITWeb, in partnership with Keyrus and Tableau, hosted a webinar on 25 October to explore how to leverage AI effectively. #AIanalytics #keyrus #tableau