Biometrics-driven self-service kiosks are reshaping the landscape of hospitality, offering convenience, security and customisation, says Grahame Saunders, GM Identity Solutions at NEC XON.
The trade, industry and competition ministry seeks public comment on regulations that will curb unwanted direct marketing.
The city turns to the instant messaging app to streamline communication with the public transport industry.
Acumatica's platform integrates inventory management, financials, CRM and e-commerce functionalities.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The AI Domain Name Generator uses AI to generate unique, creative and SEO-driven domain suggestions tailored to the user’s brand and industry.
The country’s global business services sector to see rapid growth amid tough global economy, says BPESA.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Service platforms unite digital innovation and human capital, and connect the front and back of insurance environments, says ServiceNow.
For specific support or fully outsourced cloud management, BBD Cloud Solutions provides customisable options that align with business needs and goals.
The internet giant unites with tech skills training provider ALX, to foster innovation in the hardware and networking industry.
Through Azure, First Distribution enables African businesses to migrate to the cloud, with secure, scalable cloud storage.
GenAI acceleration creates the need for inclusive artificial intelligence like never before, say SA’s AI community experts.