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2:10
BCXAug 6, 2024

BCX ups revenue amid legacy telephone decline

The Telkom subsidiary’s revenue increased 2.4% to R3.1 billion, on the back of strong performance in the IT hardware and software business.

3:00
CASAAug 5, 2024

CASA delivering globally competitive IT services in SA

Benefits of a managed service model include predictable monthly costs, regular operational checks, zero maintenance headaches and painless upgrades, says Paul Field, professional services manager at CASA.

5:00
UcaaSAug 5, 2024

More SA businesses turn to UCaaS

Companies are looking to unified communications as a service to meet the customer demand for multichannel engagement, says Rob Lith, chief commercial officer at Telviva.

3:20

Mother City call centres ‘dial up’ 10K jobs in a year

Cape Town’s business process outsourcing sector now employs 90 000 people, after adding more than 10 000 local jobs in one year.

3:40

Datacentrix Showcase 2024: A journey into the future of technology, sustainability

Delegates will have the opportunity to digitally customise their afternoon conference agenda to select breakaway presentation sessions.

2:30
TelvivaAug 1, 2024

Telviva awarded ‘Best Enterprise Contact Centre Platform’ at CEM Africa 2024

The company’s managed contact centre as a service helps businesses manage their customer interactions across multiple communication channels.

4:40
LanDynamixJul 24, 2024

Your SME survived but now how do you sell it?

What does a managed service provider have to do with selling your successful SME in the future? The answer is − everything.

3:10
Sanlam CorporateJul 22, 2024

InfoVerge implements Microsoft EPM at Sanlam Corporate

The Microsoft Enterprise Project Management solution delivers a platform for standardised, shared project data and simplified management, tracking and reporting.

2:10
EOHJul 19, 2024

EOH appoints Ashona Kooblall as CFO

The company appoints Ashona Kooblall as executive director and group chief financial officer, with effect from 22 July.

2:00
NexioJul 18, 2024

Nexio partners Cisco to drive zero trust security

Vodacom company’s SecOps aligned with Cisco's Breach Protection suite.

2:10
Absolute HostingJul 17, 2024

Absolute Hosting appointed official WHMCS reseller: Unleashing the full potential of VPS servers

Key features of WHMCS include automated account provisioning, domain management, invoicing, payment processing, support ticketing and customisable client portals.

4:00
AutomationJul 16, 2024

Automation and AI: Finding the balance in contact centres

Without a clear understanding of how AI fits into the overall strategy, contact centres risk misalignment, says James Guthrie, founder of Smartz Solutions.