There's a clear preference among modern customers for multiple options beyond phone calls when it comes to communicating with companies, says Rob Lith, chief commercial officer at Telviva.
Doing the same thing as before is the most expensive strategy in ICT right now, says Andrew Harris, chief sales and marketing officer at DCC Technologies.
Unless AI is solving a real, measurable business problem, it becomes an expensive experiment, says Dimitri Denissiouk, MD of IBA Group South Africa.
Reactive security methods are no longer sufficient to defend against the scale, speed and sophistication of new and emerging threats.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
PRODATA has fielded a number of enquiries from channel partners seeking a trusted SaaS security solution, and Overe.io’s platform was built for this need.
Advanced analytics integrates and consolidates financial data from multiple sources into a single platform.
AI is transforming financial services, but banks grapple with how to use it responsibly, while regulators consider data sovereignty rules.
Elerian AI is a specialist in conversational AI-optimised contact centres.
Barloworld Rebuild Centre’s R34 million investment in robotics is transforming its operations, says the company.
Modern ERP systems powered by AI provide dynamic insights, automate repetitive tasks and offer real-time predictive analysis to support critical business moves, says Jaco Stoltz, group CEO at Strategix.
Nora AI is an ambient medical scribe that captures doctor-patient conversations in real-time and automatically generates structured clinical notes.