The telco collaborates with Accenture and Genesys to deploy an AI-driven analytics contact-centre-as-a-service platform.
MaaS will give local customers access to the new set of applications, including Expanse Patient Connect.
The joint offering of Nutanix and Citrix bolsters security measures and safeguards sensitive data, says Kurt Goodall, technical director at Troye.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
Absa believes it is vital to continually create awareness of gender equality and support as many women as it can.
A ServiceNow executive forum unpacked the benefits of Strategic Portfolio Management.
VOIP reduces the need for dedicated physical infrastructure and minimises the necessity for business travel, says Wanatel.
Embedding generative AI across all Workspace apps will enable users to write, organise and connect faster and more meaningfully.
Despite its transformation, Hewlett Packard Enterprise maintains its traditional business is still an important part of the company.
ITWeb, in partnership with Altron Digital Business and Microsoft, is conducting a Cloud survey that delves into the state of current cloud adoption within South African organisations. The survey will also look at the productivity suites and business applications, infrastructure and the use of artificial intelligence.
We value your opinion and encourage you to share your cloud adoption experience, and be part of the latest research into cloud in South Africa. A trends report on the survey outcomes will be shared with participants.
By taking part in this survey, you could win a Takealot voucher to the value of R3 000.
Initially, bar codes were used to label and identify products, but have evolved to provide valuable information on how to market your products, says Kemtek.
First introduced by Gartner in 2021, SSE represents the future of security connectivity, says Duxbury Networking.
AI-powered virtual agents help to address the barriers of personalisation and smart automation you'd normally face in traditional self-service, says ManageEngine.