Articles about AI

Streamlining cross-border trade payments with automation, AI

For banks to scale their capabilities, improve efficiency and accuracy, and reduce time to payment, they must look to automation and AI.

Vodacom in digital transformation deal with Google Cloud

The collaboration will enable Vodacom to establish a platform for creating new products and services for the African market.

From AI hype to AI impact: How IT leaders are turning proof into performance

What separates success from failure is a focus on outcomes, shorter software cycles, cleaner data pipelines and more resilient systems, says Expleo.

ITWeb TV: Don’t fall for AI FOMO

Blindly following the technology, without thinking about local relevance and opportunity means Africa will fail to leverage AI opportunities.

Inside the CSIR’s innovation engine

The CSIR team has engineered a compostable film that matches the strength and shelf life of conventional plastic packaging but decomposes naturally after use.

Most meaningful AI impact takes place quietly

The true mission of AI-led innovation in South Africa should be an inclusive progress, not a spectacle.

The ethical pulse of progress: AI’s promise and peril in healthcare

The future of AI in healthcare depends not on how advanced our algorithms become, but on how wisely we use them, says Vishal Barapatre, group CTO at In2IT Technologies.

AI can help the globe reduce greenhouse gasses

Technology has a role to play in tackling environmental damage, as AI and supercomputers may be the only way we get to a solution quickly.

CX leadership 101: Eat your own dog food

You can’t fix what you’ve never experienced, says Vanda Dickson, business development manager at Smartz Solutions.

User experience a key focus of AI adoption across smartphone industry

As AI becomes central to smartphone innovation, the key is to focus on how it can be used to enhance the user experience.

Evolving cyber threats call for collective, protective effort

Deputy comms minister Mondli Gungubele urges unified action from government, industry and academia to address cyber security.

These foundational ecosystems are the bedrock of AI readiness

AI cannot function effectively in data silos or without the interconnected systems that provide access to a customer’s full interaction history, says Tim North, global VP of strategy execution at Connect.