Articles about AI

Connectivity as strategy: The dawn of true operational intelligence

In 2026, organisations that pull ahead will be those that recognise connectivity as the control layer of intelligent operations.

Netcampus, Pluralsight move forward in delivering world-class accredited IT training

Pluralsight’s learning library covers relevant technology skills, including software development, AI, cloud, data and machine learning, security and IT operations.

AI’s $16tn promise hinges on closing critical learning gap

AI skills development could unlock massive productivity, drive economic growth and help support UN sustainable development goals.

ROI from AI in inbound and outbound contact centres

A winning business case for AI in the contact centre starts by defining the target: efficiency, growth, cost savings or a combination, says Greg Jarvis, global customer success director at Connect.

Before you launch another AI project, ask this one question

Many AI and low-code programmes fail not because of poor technology choices, but because organisations underestimate readiness.

Human behaviour, not AI, will determine who wins in 2026

Success in 2026 will depend on the ability to adopt, refine and fully leverage existing capabilities, says Change Logic.

How AI is shaping society: Perspectives from the front lines

AI isn’t a silver bullet, but it is a powerful tool when used with purpose, says Streicher Stegmann, executive at BBD.

OpEd: Grok kills Starlink faith – but at least SA isn't addicted yet

South Africa really needed Starlink. Now, it needs Starlink like it needs a ransomware attack. Has the country’s bureaucracy helped us dodge a bullet?

Africa is scaling AI, not experimenting, says Dell exec

Regional executive Mohammed Amin says companies that build and deploy AI quickly, supported by intelligent infrastructure, will shape the region’s digital economy.

Vertiv expects powering up for AI, digital twins, adaptive liquid cooling to shape data centre design and operations

Forces including extreme densification, gigawatt scaling and data centre as a unit of compute are driving these trends.

Data management, storage the catalyst for AI’s next great leap, says Dell exec

John Roese, global CTO and chief AI officer, outlines the company’s research and says data management and storage will serve as the backbone of all AI innovation.

AI engineer uses data to cut hospital readmissions

Sylvester Tafirenyika is using research-driven, privacy-first systems to help clinicians reduce avoidable hospital readmissions and improve patient care.