Articles about AI

UP, Wits get R35m from Google to drive AI innovation

The internet search giant’s new wave of funding aims to expand AI research, talent development and infrastructure across Africa.

AI in healthcare: From hype to high impact

Nora AI is an ambient medical scribe that captures doctor-patient conversations in real-time and automatically generates structured clinical notes.

Africa’s CX ecosystem should embrace a future with artificial emotional intelligence

The continent shows interest in the global AI game, but it needs to step up with content generation, agentic AI and business systems to strengthen CX, says expert.

CloudZA brings AI to the contact centre, and it’s changing everything

CloudZA’s solution plugs into existing voice systems, whether they’re on-premises or cloud-based, and brings in the power of generative AI.

Telkom unveils fresh new look

Telkom's new visual identity reflects its commitment to agility, clarity and inclusivity in a rapidly evolving digital landscape, the telco says.

AI agents purchase 2 800 vehicles for WeBuyCars

As the vehicle trading platform positions AI as the cornerstone of its growth, it is autonomously buying cars without human pricing involved.

Rugby turf meets tech talk: Join Netsurit at Loftus Versfeld for a morning of AI innovation

Decision-makers will gather to discuss AI enablement, with a view from the top and a behind-the-scenes tour of Loftus Versfeld.

Refining your Copilot results: Why retention matters for AI accuracy

Improve Copilot’s performance by implementing smart retention and disposition policies to ensure it works with clean, relevant and compliant data.

SARS pays out R10.6bn in refunds as AI upgrades bear fruit

SARS’s AI-powered systems enabled it to auto-assess millions of taxpayers and pay out R10.6 billion in refunds ahead of the manual filing season.

How Intellergy pivoted from consulting to fintech: A conversation with CEO Suman Moodley

Every solution the company builds is designed to be resilient, scalable and globally accessible from day one, says Suman Moodley, CEO of Intellergy.

AI meets productivity: The impact of Microsoft Copilot on Windows 11 PCs

Microsoft Copilot on Windows 11 is designed to streamline tasks, boost efficiency and foster creativity.

SA developer bridges digital divide through e-mail-based AI tool

Jeeten Bhoora has launched Siza AI, an e-mail based AI platform designed to answer questions and assist with learning directly through e-mail.