Articles about AI

Justice dept eyes AI to streamline processes

The Department of Justice and Constitutional Development is in talks with several agencies to determine how AI can enhance its work.

The role of AI in endpoint security

AI understands behaviours and turns them into patterns for precise identification and detection, enhancing endpoint security capabilities.

The benefits of exposure validation

Companies see a reduction in breaches as a result of implementing continuous threat exposure management and plan to invest further.

Maximise AI’s impact on CX with data-first approach

A deep-dive co-analysis of the customer’s existing environment, operational metrics and unstructured data sets forms the bedrock of Connect's AI deployment strategy, says Greg Jarvis, head of customer success at Connect SA.

Standard Bank to make AI training compulsory for staff

The bank will make AI risk and ethics training mandatory for all employees, as it accelerates cloud-driven, customer-focused AI adoption, says CIO Jörg Fischer.

Could Africa lead in AI governance?

Africa could pioneer a people-first model of technological development that centres on human dignity, not just shareholder profits.

Strengthening cyber resilience in the age of the AI attack

AI has become both the attacker’s weapon and the defender’s shield.

It’s a good time to overhaul security and identity, cheap(ish)

With AI running amok, infiltrating companies through shadow AI and creating new security hazards, it’s now the perfect opportunity to be proactive.

Oppo bulks up Reno range in South Africa

The Chinese smartphone maker unveils the Reno14 5G, its newest addition to its range in the local market.

Why AI in the contact centre is only as good as your strategy

Without the right strategy, processes and culture in place, even the most sophisticated AI solution will underperform, says Smartz Solutions.

AI meets zero trust: Security's power duo

By pairing AI with zero trust architecture, companies can build more modern, robust security frameworks, says Dolos.

Agentic AI requires meticulously prepared data foundation

South African businesses need a data fix before agentic artificial intelligence asset management can pay off.