10 hours ago

Use tech to create super-agents, not replace them

Disruptive technologies such as artificial intelligence, cloud and IOT give contact centres an opportunity to upskill their staff to super-agents.

Dell EMC appoints Brad Pulford as channel lead

11 hours ago

Brad Pulford has replaced Jonas Bogoshi as the new channel and distribution lead for Dell EMC.

Internet Solutions MD confirms imminent job cuts

Internet Solutions formal is going through a consultation process with employees in the face of looming retrenchments.

Government to keep control of eNatis

The Constitutional Court dismisses Tasima's application to hang on to the vehicle registration system, signalling an end to the years-long legal battle over management of eNatis.

ICT and a better life for all...

Nelson Mandela strove to achieve a better life for all, and he saw ICT as an enabler of that vision, says David Chen, VP of Huawei Southern Africa.

Tech can transform the world of work

Former US president Barack Obama implores administrations to think of reimagined arrangements to provide meaningful work.

Meet Pepper at Meeting of Minds: ITWeb AI 2018

Pepper, Nedbank's fully programmable humanoid robot, will attend Meeting of Minds: ITWeb Artificial Intelligence 2018, on 1 August.

BT-SA sponsorship contributes to skills development


The company teamed up with Award Enterprise Incubator to recruit, train and place previously disadvantaged and disabled learners.

EOH names MTN exec Stephen van Coller new CEO


The IT services company appoints MTN's VP of digital services, data analytics and business development as its new chief executive officer.

Cisco appoints new Sub-Saharan Africa GM


Clayton Naidoo replaces Cathy Smith, and prioritises the goal to build a sustainable and diverse partner eco-system.