Most large items purchased during Black Friday are not automatically insured during transport, leaving consumers and retailers vulnerable to financial losses.
Enterprises should review their connectivity resilience, checking for failover, verifying backup links and ensuring their networks can handle the load, says Justin Mackenzie, MD at VO Connect.
Poor service during Black Friday can damage trust, generate negative publicity and erode customer confidence.
JSE-listed Naspers and its international arm Prosus are set to deliver more than $7.3 billion in revenue for 2026.
Amazon South Africa's Black Friday sale runs until 1 December, with same-day delivery for R2 in Johannesburg, Cape Town and Durban.
ITWeb TV Biz speaks to Ursula Pearson-Williams, head of fraud intelligence at PayInc, about how scams are evolving and why Black Friday and Cyber Monday are high-risk periods for consumers.
Local online retailers expect bumper sales during the biggest shopping period of the year, with technology-related goods anticipated to outperform other categories.
Now rivalling word-of-mouth as top purchase driver, social media is shaping African consumers’ buying decisions, says Boston Consulting Group.
Edge computing is transforming retail by turning in-store data into real-time insights that can streamline operations and improve the customer experience.
The retailer’s shoppers collectively spent a monthly average of R1.4 million in crypto-currency over the past 12 months.
Black Friday's shopping frenzy is a prime time for cyber criminals, as hackers target overwhelmed retailers and distracted consumers.