Westcon gives customers endpoint options with Avaya J-Series phones

To achieve the smart city concept there needs to be collaboration and dialogue between the different silos, says Ravin Naidu from Alcatel-Lucent Enterprise.

Artificial intelligence is about to disrupt self-service functionality within contact centres, says Mitel.

Without proper integration into the business' governance structure, collaboration tools can introduce unnecessary risk, says Cloud Essentials.

Pansmart and Huge Telecom have teamed up to provide next-generation GSM least-cost-routing.

The service allows users to benefit from voice calls in clear, natural-sounding HD Voice on MTN's LTE network.

The hardware manufacturer introduces a Skype Room Systems device that manages collaboration between multiple locations.

Shadow IT risks can be overcome with a better, single unified communications experience.

Ron Romanchik joins the SaaS call recording and quality management company.

With legacy revenue sources dwindling, communications services providers are diversifying into digital media and IT services.

Datacentrix is implementing the Cisco Meraki software-defined WAN solution at the agricultural company.

The tech giant launches its mobile app for large, secure group communications and work management in SA.