Video: Euphoria superpowers small business
2Way Systems adopted a Euphoria business phone solution to aid in the business’s growth and success.
Video: SYNAQ introduction and services
SYNAQ delivers advanced business e-mail solutions that allow enterprises to communicate, comply and collaborate flawlessly.
More locals take to Cisco Webex for remote working
The networking giant sees a 30% to 40% increase in the use of its video-conferencing solution locally, as more firms opt for remote working policies.
Domains.co.za presents Hosted PBX in the Cloud
The uncapped communications solution allows SMEs to make and take unlimited phone calls from anywhere to anywhere more affordably.
Single view of communications channels crucial to retain, grow the customer base
Telviva Omni brings formerly disparate channels back together and glues them into a seamless, single view, says Rob Lith, chief commercial officer at Telviva.
Internet of things: Getting the billing basics right
While the internet of things (IOT) offers huge opportunities for economic growth and job creation, IOT vendors must ensure they have a disciplined handle on costs.
Making workplace collaboration seamless for remote, hybrid teams
BUI earns a sixth advanced specialization from Microsoft as it continues to deliver customised productivity solutions for modern enterprises.
Hybrid workplace is the future
Many trends support the growing demand for a work environment that is a blend of in-office and remote workers, providing people with the flexibility to choose where and how they’ll work.
KwaZulu-Natal’s BPO sector feels brunt of unrest, looting
While some business process outsourcing operations relied on work-from-home solutions in the aftermath of the violence, others were severely impacted.
Zoom buys cloud contact centre firm Five9 for $14.7bn
The acquisition is expected to enhance Zoom’s enterprise presence and accelerate its growth by adding the $24 billion contact centre market.
Enghouse Vidyo bets on facial biometrics from Veridas
The integration allows agents to verify the identity of customers while conversing with them remotely, in milliseconds, and with an accuracy of more than 99.9%.