Unified Communications

Yealink presents DECT IP Multi-Cell System W80B

The DECT IP Multi-Cell System provides easy set-up for users and resellers. [Local rep: Even Flow Distribution]

11 Sep

CallCabinet wins TMCnet awards

CallCabinet’s Atmos call recording and voice AI platform won the 2019 Communications Solutions Products of the Year Award.


Avaya to showcase the route to delivering experiences that matter at GITEX 2019

Avaya will display proven communications and collaboration use-cases developed in conjunction with customers and partners from across the globe.


All set for non-geographic number porting

Competition in the telecoms sector is expected to intensify as corporates prepare for ICASA’s imminent introduction of non-geographic number porting.


Kathea presents Polycom’s RealConnect service

Polycom RealPresence Clariti provides integration options for Skype for Business and Microsoft Teams and makes use of the RealConnect workflow.


Generational engagement preferences force contact centres to respond

Integrated omni-channel engagement and communication capabilities are non-negotiable, says Deon Scheepers, customer engagement executive at Pivotal Data.

Aug 13, 2019

CallCabinet acquires SIP Print

SIP Print’s carrier and business customers can now deploy CallCabinet’s multi-tenant, cloud-based call recording solutions broadly across their global organisations.


Intuate Group presents flexible contact centre offering

The Nixxis Unified Digital Communication platform will levy no additional licence fees should an agent utilise more than one communication channel at a time.

Aug 1, 2019

Elingo committed to skills development

Every person at Elingo must go through the Genesys certification and training modules process, says Karl Reed, chief solutions officer at Elingo.

Jul 30, 2019

IT is all about the experience

A digital environment that delivers what workers need in a simple, unified way will ensure engagement and productivity, says Helen Kruger, CEO of Troye.

Jul 29, 2019

Jabra presents real-time intelligent video solution

Jabra PanaCast is a smart panoramic-4K plug-and-play video solution that provides unique value for huddle rooms.