Business not as usual as digital collaboration takes hold
Connection Telecom buys majority stake in call centre firm
The cloud communication solutions provider acquires 51% of shares in Analog and Digital Communications.
Unified comms SME awaits AWS to take on giants
Global Industrial Service looks to take on established players in the market with the imminent arrival of AWS data centres in SA.
Unified communications heads to the cloud
SA is among the emerging market leaders in terms of unified comms maturity and readiness to embark on true digital transformation, says Unify's Feras Zeidan.
Q-KON SA hosts Synway training in SA
Two extra days were scheduled to accommodate all the delegates for training on the Synway line of VOIP and SIP products.
Westcon gives customers endpoint options with Avaya J-Series phones
Resellers can now help customers improve desktop experience with evices that are modern, connected and personalised.
Silos hold back smart city rollouts
To achieve the smart city concept there needs to be collaboration and dialogue between the different silos, says Ravin Naidu from Alcatel-Lucent Enterprise.
White paper: The Impending Contact Centre Disruption
Artificial intelligence is about to disrupt self-service functionality within contact centres, says Mitel.
How to avoid compliance blind-spots in Microsoft Teams
Without proper integration into the business' governance structure, collaboration tools can introduce unnecessary risk, says Cloud Essentials.
GSM LCR is back and better than ever
Pansmart and Huge Telecom have teamed up to provide next-generation GSM least-cost-routing.
MTN rolls out voice over LTE
The service allows users to benefit from voice calls in clear, natural-sounding HD Voice on MTN's LTE network.
Lenovo debuts smart video conferencing solution
The hardware manufacturer introduces a Skype Room Systems device that manages collaboration between multiple locations.