Avaya to showcase the route to delivering experiences that matter at GITEX 2019
Avaya will display proven communications and collaboration use-cases developed in conjunction with customers and partners from across the globe.
Generational engagement preferences force contact centres to respond
Integrated omni-channel engagement and communication capabilities are non-negotiable, says Deon Scheepers, customer engagement executive at Pivotal Data.
Intuate Group presents flexible contact centre offering
The Nixxis Unified Digital Communication platform will levy no additional licence fees should an agent utilise more than one communication channel at a time.
Jabra presents real-time intelligent video solution
Jabra PanaCast is a smart panoramic-4K plug-and-play video solution that provides unique value for huddle rooms.