Plantronics' Polycom acquisition good for resellers

A modern contact centre should have some form of integration between the telephony system and the company CRM, says 1Stream.

Epsidon Technology Holdings has acquired the value-added distributor of next-generation IP convergence solutions.

The Polycom Trio 8800 is a voice conference phone, fitted with a colour, touch screen and offering a 6m pickup range and HD voice, says Gail Holt, MD of Hardware Distribution.

Small businesses need video conferencing solutions, but can't afford the hefty price tags attached to them, it says.

United Business has added a comprehensive mid-sized business telephony solution, the Panasonic KX-NS500 PABX/PBX, to its range.

The iServ UC enterprise cloud telephony solution incorporates centile, Epygi and Cisco Technology.

The integration allows businesses to visualise vulnerabilities across data centres and clouds, says Illumio.

The operator responds to the increase by opening a specialist Social Media Command Centre in Cape Town.

The Realpresence Trio conference phone has a 6m pickup range and advanced audio technology.

Rentia Booysen will be responsible for the company's strategic planning, development and implementation of sales and marketing programmes in Sub-Saharan Africa.

Providers using PortaSwitch can now use the HTEK phones without needing to perform a manual set-up procedure. [Local rep: Q-KON SA]

Tech tools enable modern workplace collaboration, says Ocular Technologies