Unified Communications

Silos hold back smart city rollouts

To achieve the smart city concept there needs to be collaboration and dialogue between the different silos, says Ravin Naidu from Alcatel-Lucent Enterprise.


White paper: The Impending Contact Centre Disruption

Artificial intelligence is about to disrupt self-service functionality within contact centres, says Mitel.


How to avoid compliance blind-spots in Microsoft Teams

Without proper integration into the business' governance structure, collaboration tools can introduce unnecessary risk, says Cloud Essentials.

25 Sep

GSM LCR is back and better than ever

Pansmart and Huge Telecom have teamed up to provide next-generation GSM least-cost-routing.

Sep 14, 2018

MTN rolls out voice over LTE

The service allows users to benefit from voice calls in clear, natural-sounding HD Voice on MTN's LTE network.

Sep 11, 2018

Lenovo debuts smart video conferencing solution

The hardware manufacturer introduces a Skype Room Systems device that manages collaboration between multiple locations.

Sep 11, 2018

White paper: Overcoming shadow IT with unified comms

Shadow IT risks can be overcome with a better, single unified communications experience.

Sep 7, 2018

CallCabinet appoints chief revenue officer

Ron Romanchik joins the SaaS call recording and quality management company.

Sep 5, 2018

Telcos cash in on adjacent markets

With legacy revenue sources dwindling, communications services providers are diversifying into digital media and IT services.


Senwes looks to Datecentrix for unified comms

Datacentrix is implementing the Cisco Meraki software-defined WAN solution at the agricultural company.

Aug 23, 2018

Microsoft brings its pro messaging service to SA

The tech giant launches its mobile app for large, secure group communications and work management in SA.