Unified Communications
2:40

Yealink presents DECT IP Multi-Cell System W80B

The DECT IP Multi-Cell System provides easy set-up for users and resellers. [Local rep: Even Flow Distribution]

1:50
11 Sep

CallCabinet wins TMCnet awards

CallCabinet’s Atmos call recording and voice AI platform won the 2019 Communications Solutions Products of the Year Award.

4:30

Avaya to showcase the route to delivering experiences that matter at GITEX 2019

Avaya will display proven communications and collaboration use-cases developed in conjunction with customers and partners from across the globe.

6:00

All set for non-geographic number porting

Competition in the telecoms sector is expected to intensify as corporates prepare for ICASA’s imminent introduction of non-geographic number porting.

4:30

Kathea presents Polycom’s RealConnect service

Polycom RealPresence Clariti provides integration options for Skype for Business and Microsoft Teams and makes use of the RealConnect workflow.

3:40

Generational engagement preferences force contact centres to respond

Integrated omni-channel engagement and communication capabilities are non-negotiable, says Deon Scheepers, customer engagement executive at Pivotal Data.

1:50
Aug 13, 2019

CallCabinet acquires SIP Print

SIP Print’s carrier and business customers can now deploy CallCabinet’s multi-tenant, cloud-based call recording solutions broadly across their global organisations.

2:30

Intuate Group presents flexible contact centre offering

The Nixxis Unified Digital Communication platform will levy no additional licence fees should an agent utilise more than one communication channel at a time.

3:00
Aug 1, 2019

Elingo committed to skills development

Every person at Elingo must go through the Genesys certification and training modules process, says Karl Reed, chief solutions officer at Elingo.

6:20
Jul 30, 2019

IT is all about the experience

A digital environment that delivers what workers need in a simple, unified way will ensure engagement and productivity, says Helen Kruger, CEO of Troye.

6:10
Jul 29, 2019

Jabra presents real-time intelligent video solution

Jabra PanaCast is a smart panoramic-4K plug-and-play video solution that provides unique value for huddle rooms.