Articles about online shopping

Anticipation mounts for agentic commerce

The near- to medium-term will see AI assistants shop on consumers’ behalf, says Visa group president Oliver Jenkyn.

OneDayOnly names new operations, tech chiefs

The e-tailer appoints a new head of operations and its first CTO, to support business expansion and technology innovation.

Digital wallet use soars as Temu, Shein reshape retail

Nearly half of surveyed local online shoppers now use Temu, Shein and similar low-cost international retail platforms.

Shoprite adds AI shopping assistant to Sixty60 app

The retailer introduces Pixie, an AI shopping assistant on the Sixty60 app that predicts shopping needs.

New rules proposed to hold Temu, Shein accountable in SA

The National Consumer Commission aims to close enforcement gaps and protect consumers from untraceable international sellers.

Regulators move to fix loopholes in e-commerce sector

The National Consumer Commission calls for stronger legislation and enforcement to address issues within SA’s e-commerce sector.

Amazon’s steam iron ad gets reality check in SA

A promotion on Amazon SA’s website advertising a steam iron at the “lowest price of the year” has been found to be misleading.

Visual search tool Amazon Lens now available in SA

Amazon Lens allows customers to find products using photos, screenshots, or barcodes through the Amazon Shopping app.

SA’s online holiday shopping surges nearly 50%

Online shopping drove SA’s 2025/26 holiday retail growth, with e-commerce spend surging 49.9% year on year, according to Visa data.

Black Friday traffic sees FNB app glitch

The app outage on Black Friday disrupts the bank’s clients on one of the busiest shopping days of the year in South Africa.

Hackers want your money this Black Friday

Black Friday's shopping frenzy is a prime time for cyber criminals, as hackers target overwhelmed retailers and distracted consumers.

OneDayOnly ditches ‘chaotic’ AI price comparison

AI “just missed so much” when it came to price comparisons, leading to “broken comparisons”, says the online retailer.