ITWeb TV: Temu, Shein customs loopholes still hurt SA retailers | Ep #147
In this episode of ITWebTV, Sibahle Malinga talks to Alastair Tempest, CEO of the Ecommerce Forum South Africa, who believes the local e-commerce sector’s biggest challenge is not inadequate legislation but weak enforcement and a lack of resources to police cross-border e-commerce.#eCommerce #Retail #SouthAfrica
The near- to medium-term will see AI assistants shop on consumers’ behalf, says Visa group president Oliver Jenkyn.
The e-tailer appoints a new head of operations and its first CTO, to support business expansion and technology innovation.
Nearly half of surveyed local online shoppers now use Temu, Shein and similar low-cost international retail platforms.
The retailer introduces Pixie, an AI shopping assistant on the Sixty60 app that predicts shopping needs.
The National Consumer Commission aims to close enforcement gaps and protect consumers from untraceable international sellers.
The National Consumer Commission calls for stronger legislation and enforcement to address issues within SA’s e-commerce sector.
A promotion on Amazon SA’s website advertising a steam iron at the “lowest price of the year” has been found to be misleading.
Amazon Lens allows customers to find products using photos, screenshots, or barcodes through the Amazon Shopping app.
Online shopping drove SA’s 2025/26 holiday retail growth, with e-commerce spend surging 49.9% year on year, according to Visa data.
The app outage on Black Friday disrupts the bank’s clients on one of the busiest shopping days of the year in South Africa.
Black Friday's shopping frenzy is a prime time for cyber criminals, as hackers target overwhelmed retailers and distracted consumers.
AI “just missed so much” when it came to price comparisons, leading to “broken comparisons”, says the online retailer.
The payment revolution
A recent ITWebinar, hosted in partnership with Luno, Mastercard, Nedbank and Synthesis on 30 September, examined the challenges and opportunities in emerging payment technologies.
Black Friday & high volume readiness
A 9 September webinar, hosted by iOCO and in partnership with ITWeb, illustrated how iOCO can help prepare business systems for Black Friday and other high-volume activations.