United Telecoms has now built a direct connection to the WhatsApp Business platform using Meta's official API, removing that middle layer for businesses that choose it.
Untapped AI launches a sovereign platform for agents in SA through a local GPU solution.
Although communications methods have proliferated in recent years, the traditional e-mail platform remains the bedrock of trustworthy and professional business contact.
South African brands are increasingly unable to prove social media return on investment, shifting focus towards brand awareness and customer engagement.
From WhatsApp filing to AI-powered compliance tools, SARS pushes taxpayers onto digital channels as it chases a record revenue target.
Meta says usernames will keep phone numbers private, but experts say the feature could make users easier to identify, impersonate and track.
A US jury found Google liable for collecting user data despite privacy settings being turned off – and South Africans may be among the 98 million affected.
Local enterprises are overcoming the connectivity crunch by combining USSD, SMS and WhatsApp with zero-rated data, says Cellfind.
Unpacking the best channel use cases for business messaging.
Many early AI implementations remain isolated from the systems where work actually happens, says Evert Vorster, founder of AI Automated Solutions.
Muse Spark will power the company’s Meta AI assistant across its standalone app and web platform.
The Cape Town-based platform aims to transform how companies gather consumer insights after securing its first institutional investment.
ITWeb TV: CCMA in the age of AI | Episode 124
CIO Nkosikhona Nkosi tells ITWeb TV how the CMMA’s IT unit plans to up its game, as it looks to deliver on its mandate of conciliation and arbitration.
Flying cars, smart autotech wow at CES 2025
In this week's tech news roundup, CES 2025 saw automakers providing a glimpse into the future, showcasing ultra-modern concept vehicles and innovative autotech to help vehicles become smarter and more connected. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #CES2025 #whatsapp News Links: https://www.itweb.co.za/article/flying-cars-smart-autotech-wow-at-ces-2025/KzQenMjyDN17Zd2r https://www.itweb.co.za/article/blow-for-information-regulator-over-matric-results-publication/P3gQ2qGAdmy7nRD1 https://www.itweb.co.za/article/sa-pundits-unpack-2025-tech-trends/j5alr7QA8397pYQk https://www.itweb.co.za/article/itweb-tv-african-remittances-evolve-from-buses-to-apps/dgp45MaB1kzqX9l8 https://www.itweb.co.za/article/whatsapp-chatbot-to-equip-teachers-with-coding-robotics-skills/VgZey7Jl1mBqdjX9
WhatsApp privacy policy fails POPIA compliance, says watchdog
In this week's tech news roundup, South Africa’s Information Regulator (InfoReg) has issued messaging app WhatsApp with an enforcement notice. This, after the data privacy enforcer’s preliminary report found WhatsApp“ adopts different terms of service and privacy policies for users in the European region compared to users outside Europe, including South African users. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #Postoffice #mtn News Links: https://www.itweb.co.za/article/dstv-stream-gets-personal-with-ai-metadata/KPNG878NEldq4mwD https://www.itweb.co.za/article/sas-fibre-skills-gap-worsens-amid-us-broadband-project/GxwQDq1DllyMlPVo https://www.itweb.co.za/article/video-telkom-in-video-streaming-push-to-diversify-services-revenue/Gb3Bw7WaVYoq2k6V https://www.itweb.co.za/article/whatsapp-privacy-policy-fails-popia-compli