Articles about WhatsApp

AI start-up Yazi raises funding to turn WhatsApp into research tool

The Cape Town-based platform aims to transform how companies gather consumer insights after securing its first institutional investment.

FNB rejigs eWallet with WhatsApp integration

The bank updates its eWallet platform by integrating it with WhatsApp, to target South Africa’s informal economy.

Haibot brings AI-powered IT help-desk to WhatsApp, cutting ticket backlogs at intake

The conversational AI agent manages the IT support journey – from intake through resolution and feedback – in a single WhatsApp conversation.

Sponsoring the outcome, not the app: The executive reality of reverse-billed data in SA

Reverse billing applies to specific registered domains, approved IP ranges, hosted document downloads, secure web portals, payment pages and application forms.

WhatsApp beefs up security with ‘strict account settings’

The lockdown-style protections are for users who face higher risks of targeted cyber attacks, including journalists and public-facing figures.

AI is the new weapon for matric exam cheats

The Department of Basic Education vows to improve security after another set of matric papers are leaked.

SA’s top early-stage tech ventures receive recognition

Twelve innovative local start-ups emerged as the winners of the 2025 South African Startup Awards.

$20tn club: How Magnificent Seven turned early investors into millionaires

The so-called “Magnificent Seven” stocks – Alphabet, Amazon, Apple, Meta, Microsoft, NVIDIA and Tesla – are worth more than China’s economy

ITWeb TV: CCMA to use ‘pervasive’ WhatsApp for referrals

The commission plans to deploy a WhatsApp-based chatbot for labour dispute referrals, reveals CIO Nkosikhona Nkosi.

CompCom wants govt to set up social media ombud

The competition watchdog recommends a regulatory framework for the establishment of a social media ombud.

Conversational hiring is where chat meets career

Conversational ATS approach meets people where they already are, on the apps they use every day.

Social media becomes new storefront

Now rivalling word-of-mouth as top purchase driver, social media is shaping African consumers’ buying decisions, says Boston Consulting Group.